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Thena
Thena is an AI-driven customer support platform for B2B teams that consolidates communication across Slack, email, and chat. It streamlines ticket management, automates tasks, and integrates applications to enhance collaboration and efficiency in customer service.
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- Thena
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- 🧩 AI-driven communication.
- 🧩 Unified workflow consolidation.
- 🧩 Auto-triage and ticket routing.
- 🧩 Customizable boards and role-based controls.
- 🧩 Integration with various applications.
- Free plan : $0/user/mo
- 🟢 Streamline customer support operations by integrating Thena with various communication channels like Slack and email, enabling teams to manage inquiries from a single platform with increased efficiency.
- 🟢 Utilize Thena's auto-triage and routing features to automatically assign tickets to the appropriate support agents, ensuring faster resolution times and improved customer satisfaction.
- 🟢 Leverage Thena's customizable boards and role-based controls to create tailored workflows for different teams, improving collaboration and clarity in addressing complex customer issues while automating routine tasks.