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OSAM AI
OSAM AI is a dealership-focused platform that uses AI agents to manage omnichannel communications, capture leads, and automate service bookings. It streamlines operations with integrated parts ordering, automated campaigns, and real-time analytics to boost conversion and retention.
Use Cases
- 🟢 Automate inbound calls, SMS and chat with AI agents that capture leads and appointments directly into your dealer management system, route high-value prospects to the right team, and provide 24/7 coverage to boost conversions without increasing staff.
- 🟢 Consolidate customer communications into a single omnichannel inbox integrated with your DMS to enable smart scheduling, parts-ordering automation and real-time analytics so service teams resolve issues faster and reduce parts-related delays.
- 🟢 Execute targeted recall and retention campaigns that trigger automated outreach based on service history and inventory, schedule follow-ups and measure campaign ROI with real-time reporting to maximize retention and service revenue.